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| TAJUK BUKU |
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Putting Customers First | |
| NAMA PENULIS |
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Andy Bruce |
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| NAMA PENERBIT |
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Dorling Kindersley Limited | |
| NO. ISBN |
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0-7513-3845-1 | |
| STATUS BUKU |
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Simpanan | |
| EDISI(TAHUN) |
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2002 | |
| SINOPSIS BUKU |
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Practical Techniques Help You Understand The Need Of Customers And Show How To Develop A Customer-first Attitude. Clear Text And Illustrations Demonstrate The Basics Of Customer Care And How To Maintain A Professional Approach. Simple Tips Explain How To Build Up A Loyal Customer Base And How To View Complaints As An Opportunity. Accessible Flow Charts And Diagrams Explore Different Options For Taking Action And Provide Useful Examples. | |
| JENIS BUKU |
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Pinjaman | |
| KUANTITI BUKU |
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1 | |
| KATEGORI |
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[300] - Sains Kemasyarakatan (social Sciences) | |
| STATUS SEMASA |
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Belum dipinjam | |